At Math Expert Help Hub (MEHH), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our tutoring services. By engaging with us, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, and payment details.
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Academic Information: Course details, grades, and areas of focus for tutoring.
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Technical Information: IP address, browser type, and device information (for online sessions).
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Communication Data: Emails, messages, and feedback shared with us.
2. How We Use Your Information
We use your information to:
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Provide personalized tutoring services tailored to your needs.
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Process payments and manage bookings.
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Communicate with you about session schedules, updates, and feedback.
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Improve our services and ensure a safe, effective learning environment.
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Comply with legal and regulatory requirements.
3. Legal Basis for Processing Data
We process your personal data based on:
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Contractual Necessity: To fulfill our tutoring services as agreed upon.
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Consent: When you voluntarily provide information (e.g., signing up for newsletters).
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Legitimate Interests: To improve our services and ensure a safe learning environment.
4. Data Sharing and Third Parties
We do not sell or rent your personal information to third parties. However, we may share your data with:
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Payment Processors: To securely process payments (e.g., PayPal, bank transfers).
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IT Service Providers: For maintaining our website and online tutoring platforms.
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Legal Authorities: If required by law or to protect our rights and safety.
5. Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your information.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Rights
You have the right to access, correct, delete, restrict, object to, or transfer your data. To exercise these rights, please contact us at [your email address].
8. Cookies and Tracking
Our website uses cookies to enhance your browsing experience and analyze site traffic.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on our website.
10. Contact Information
If you have any questions or concerns, please contact us here.